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Customer Feedback

   
*Name:
   
*Company:
   
*E-mail:

 

 

Please rate the foloowing as:

  • 1 - strongly agree
  • 2 - agree
  • 3 - neutral
  • 4 - disagree
  • 5 - strongly disagree

Customer Service:

 

           
   
1
2
3
4
5
My calls answered professionally.  
 
I was fully able to express my needs.  
 
Customer Service Representatives were focused on the issues I was experiencing.  
I received follow up calls to make sure I had no further needs.   
If not would you like such a call?
 
Technicians:  
The technician was on time for my appointment.  
   
I was satisfied with the onsite service I received from the technician provided.  
   
The technician provided me with accurate time management.  
   
The technician checked in and out with the appropriate contacts upon arrival as well as departure.  
   
Tthe technician able to address and resolve all of my technical needs while onsite.  
Were there any question or concerns that you are having that we can address at this time?
 

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